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Terms of Service

Next Day Delivery (all prices excl. VAT)
All orders over £49.99 are shipped using a Next Working Day delivery service.

Free Standard Delivery to mainland UK addresses. All orders over £49.99 are shipped via Free Next Working Day Delivery to mainland UK addresses. Orders below £49.99 can be shipped via Next Working Day Delivery to mainland UK addresses at a cost of £7.99.

Orders received by 1:00 pm Monday to Friday will be dispatched same day. Orders received after 1:00 pm will be dispatched the following working day. Shipments on next day delivery will receive a free one-hour delivery slot.

*By providing us with a mobile telephone number at checkout you will receive notification of your one-hour delivery slot by text message on the morning of delivery.

Standard Delivery Options
Orders below £49.99 will be shipped via Royal Mail Standard Delivery to mainland UK addresses at a cost of £5.99.

Other Delivery Options
Next Working Day Before Noon: £18.00 
Saturday Delivery: £19.00
Deliveries to Non Mainland UK (Including the Republic of Ireland): £18.00 

International Shipping
For shipping requests outside of the UK please contact us at orders@allergycosmos.co.uk or call us on 020 3176 0713, since International Shipping costs may vary and restrictions may apply.

Please Note: Allergy Cosmos only sells IQAir products for use in the UK and only sends IQAir products to locations in the UK. All our IQAir products come with a UK warranty only. For orders of IQAir products shipped to locations outside of the UK please contact IQAir directly at info@incen.com

*Please note that next day delivery relates to working days only. Orders over £49.99, placed before the 1:30 pm cut off on a Friday will be dispatched on Friday for scheduled delivered on the Monday. Orders over £49.99 placed after 1:30 pm on a Friday and over the weekend will be dispatched on the Monday for scheduled delivery on the Tuesday.

Voucher Coupons
To redeem a voucher code online, simply enter the code at checkout to take advantage of the discount.
Please note that this code can only be used once and that the discount does not apply to VAT and shipping. This offer cannot be combined with any other discounts or promotions and is valid for in-stock items only. Voucher codes are valid for a restricted time only. Voucher codes can not be applied to previous purchases. Other restrictions may apply.

Product Subscriptions- Subscribe & Save

We want to inform you that subscription prices will increase in line with the current retail price of our products. However, we value our subscribers and are pleased to offer a 5% discount on the retail price of our products, which will be applied to your subscription price. This ensures you always receive the best possible pricing as a loyal subscriber.

We also understand that life can be unpredictable, and your subscription needs may change from time to time. That's why we provide flexibility with our subscription plans. If you need to cancel or make changes to your subscription before shipment, you can easily do so by logging in to your account and adjusting your subscription preferences. Our goal is to provide you with a hassle-free experience as a subscriber, so please do not hesitate to reach out to our customer support team if you have any questions or concerns.