Terms of Service

Voucher Coupons

To redeem a voucher code online, simply enter the code at checkout to take advantage of the discount.
Please note that this code can only be used once and that the discount does not apply to VAT and shipping. This offer cannot be combined with any other discounts or promotions and is valid for in-stock items only. Voucher codes are valid for a restricted time only. Voucher codes can not be applied to previous purchases. Other restrictions may apply.

Product Subscriptions- Subscribe & Save

We want to inform you that subscription prices will increase in line with the current retail price of our products. However, we value our subscribers and are pleased to offer a 5% discount on the retail price of our products, which will be applied to your subscription price. This ensures you always receive the best possible pricing as a loyal subscriber.

We also understand that life can be unpredictable, and your subscription needs may change from time to time. That's why we provide flexibility with our subscription plans. If you need to cancel or make changes to your subscription before shipment, you can easily do so by logging in to your account and adjusting your subscription preferences. Our goal is to provide you with a hassle-free experience as a subscriber, so please do not hesitate to reach out to our customer support team if you have any questions or concerns.

Order Cancellations

To ensure fast and efficient delivery, all orders are processed automatically after being placed. 
If you wish to cancel an order, please contact us as soon as possible at orders@allergycosmos.co.uk, and we will do our best to stop your order before dispatch.

If your order has already been dispatched, it will need to follow our standard returns procedure. Please note that we do not reimburse shipping costs for orders that are cancelled after dispatch.